Maintenance Manager

Direct Hire
  1. Nature of Work

The Maintenance Manager is accountable for planning, assignment, execution and evaluation of all servicing and maintenance of equipment, production areas, support systems and facility surroundings. Ensures all Maintenance staff follows GMP’s, Safety, Food Safety, Operational and Company guideline/policies. Ensures daily checks and effective communication among shifts, Mechanics, Leads and Supervisors. Works closely with manufacturing and quality assurance departments to ensure equipment is maintained in a manner that keeps unscheduled downtime to a minimum and meets stringent food safety and quality requirements.

The Maintenance Manager's job also includes understanding mechanical and technical work, having excellent leadership and supervisory skills. Will direct and oversee all daily maintenance activities including delegation of tasks, tracking mechanical performance, and directing the processes of any necessary repairs.

  1. Duties and Responsibilities
    1. Select, train and supervise department employees; evaluate performance to assure adherence to all company standards, taking corrective action as required. Maintain awareness of employee needs and concerns and take steps necessary to foster a positive and respectful work environment.
    2. Continually and critically evaluate all work activities as a basis for change or improvement which will eliminate potential safety hazards, increase productivity or reduce costs.
    3. Exercise good judgment and discretion in the use and care of company assets under his supervision; while ensuring maximum efficient use for production.
    4. Develops and maintains a positive, productive relationship and works closely with other departments, to provide feedback to adjust plans as needed and actively participate in the development of these plans.
    5. Make recommendations to General Manager concerning policies, procedures, techniques, facilities, equipment, process changes and any other matter relative to the effective operation of the department and company.
    6. Leads by example and builds a high achieving and cross functional production team capable of sustaining the company’s profitability, goals and vision.
    7. Deploys the right people to the best opportunities and involves and engages others effectively in setting direction. Is capable of correcting course and adjust direction when needed.
    8. Manages work assignments and hold staff accountable for these assignments and resulting performance.
    9. Monitors and manages employee schedules to maximize coverage and controls overtime to achieve stated objectives.
    10. Resolves any employee issues and documents disciplinary actions and superior performance recognition for all employees.
    11. Conducts timely performance evaluations of subordinates and encourages and works with subordinate to reach department and personal development goals.
    12. Determines training needs of staff; develops, recommends, and implements training programs.
    13. Site knowledge leader on equipment and parts specifications. Establishes site criteria and/or part/equipment standards and manages site compliance to these standards.
    14. Analyzes and determines needs for equipment, tools and people and justifies the need for them in a structured and justifiable way.
    15. Manage tools, supplies, spare parts and equipment inventory levels as well as management and development of a critical spare part and equipment program. Maintains vendor relationships and orders new materials as needed.
    16. Ensure that work instructions, procedures, job descriptions, etc. are created, updated and followed.
    17. Communicate cross-departmentally with all levels regarding maintenance activities, equipment conditions, scheduled down-times and work prioritization. Promotes open communication by maintaining an open-door policy with maintenance staff.
    18. Has the ability to address all unplanned downtime events in order to return site to “safe and reliable operations” as soon as feasible while working closely with production to minimize product loss. In addition, work progressively to assess any failures, identify cause and deploy counter-measures to prevent re-occurrence.
    19. Site lead for utility system management and maintenance of systems including, but not limited to, natural gas, electrical, water, waste water systems, heating systems, cooling systems, ammonia refrigeration, and compressed air.
    20. Lead and develop Predictive and Preventative Maintenance programs (PMs), Corrective Maintenance programs (CMs) and Emergency Maintenance programs (EMs) and ensure all tasks are properly completed and all work is properly documented.
    21. Manages and oversees the calibration and certification programs for all eligible equipment, including but not limited to pasteurizers, HTSTs, chart recorders, flow-meters, scales, thermometers, metal detectors, sprinkler systems, etc.
    22. Actively identify gaps in the overall performance of the maintenance systems and systematically work towards closing them.
    23. Understands and fulfills the requirements of all appropriate federal, state, local regulations, company standards and procedures including Safe Quality Foods (SQF) and HACCP standards. Participates as a key member on site HAACP team and participates in required activities involving internal auditing, training, implementation, continuous improvement and corrective actions.
    24. Maintain accurate record of maintenance operations and present to upper management reports of daily, weekly and monthly activities.
    25. Conduct negotiations with third party contractors to negotiate and determine the rate and terms of service.
    26. In all duties – exercise independent thought and judgement to make decisions consistent with company culture and philosophy.
    27. Assures compliance with established manual and electronic recording forms, data gathering practices, reporting documents and takes corrective action concerning deficiencies.
    28. Preserve production area cleanliness by preventing pests from harboring in facility. Keep surrounding areas well maintained.
    29. Maintain a safe, efficient, and harmonious work environment that is always in an inspection ready state.
    30. Review and approve the department’s employee payroll.
    31. Available 24/7 via phone call, emails or texts and has willingness to work varied shifts, including nights, weekends and holidays.
    32. Performs other duties as assigned.


  1. Desirable Knowledge, Skills & Abilities
    1. Knowledge of local, state and federal applicable codes.
    2. Knowledge in Allen Bradley PLC programming or equivalent preferred.
    3. Possess knowledge in the operating principles of hydraulic and pneumatic systems and be able to troubleshoot and repair their electrical and mechanical components.
    4. Must have the ability to read, analyze, and interpret common scientific and technical journals and effectively present information to peers, senior management, and operations employees.
    5. Provides consistent, clear and compelling oral and written communication. Ensures clarity, simplicity and consistency in setting goals, initiatives and strategies.
    6. Multicultural approach to operating in a diverse business environment. Comfortable communicating and operating within an internationally matrixed environment.
    7. Maturity, self-confidence and strong communication skills will be critical for this role.
    8. Recognizes what needs to be done and accomplishes it. Actively seeks solutions to problems without direction from someone else. Takes action to achieve goals beyond what is asked. Questions processes and suggests changes. Looks for opportunities to make contributions to the business.
    9. Uses logic, methods and creativity to solve difficult problems with effective solutions. Probes all fruitful sources for answers and sees hidden problems. Excels at honest analysis and looks beyond the obvious without stopping at the first and easiest answer.
    10. Strong team player and leader with the ability to work across multiple functions, disciplines and deal with different cultures.
    11. Manage and provide strong leadership, direction, support and development to the maintenance and fabrication team.


  1. Education & Experience
    1. BS Degree preferably in Mechanical/Electrical/Process Engineering or related.
    2. 10 years+ progressive experience in a manufacturing environment with at least 5 years directly leading Maintenance/Facility.
    3. Experience in dairy processing plants highly preferred.
    4. Firm understanding of plant/production maintenance and facility operations.
    5. Key competencies around mechanical, electrical, automation, PCS and PLC troubleshooting.
    6. Demonstrated ability to perform troubleshooting, root cause analysis, decision making and implementation of corrective actions.
    7. Experience with 24/7 Operations – willingness to adapt and/or have flexible established schedule.
    8. Working knowledge of industry regulations – local, state, Federal – Environmental, Safety (OSHA), Quality/Food Safety (SQF, BRC)
    9. Can effectively and efficiently handle both administrative and mechanical responsibilities
    10. Fluent in English, Spanish a plus but not required.
    11. Strong computer skills (Microsoft Suite) and a solid understanding of SCADA/MES systems.
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